The conference About

About

Welcome to the “Online reputation management in tourism and hospitality conference”. 

The conference is organized and will be hosted by the Università degli Studi di Firenze at its premises in Florence on the 13^th and 14^th April 2023.

The conference Chairs are Cristiano CIAPPEI (University of Florence), Monica FARAONI (University of Florence), Claudio Becagli (University of Florence), Riccardo RIALTI (University of Milan), Zuzana Kvitkova (VSE Prague), Tomas Makovnik (Matej Bel University) and Natalia Kushcheva (XAMK University). 

The deadline for submitting papers is April 2^nd. All papers are to be submitted via email to: anna.marrucci@unifi.it  -  For more information: Submission section.

 

The mission of the conference is to advance knowledge on the role of Information and communication technologies (ICT) and digital technologies in online reputation management (ORM) in the tourism industry. The annual conference brings together leading researchers to discuss and debate all aspects of tourism, covering both its theoretical development and applied uses. It aims to collect papers focusing on the impact of ORM on tourism. Papers (empirical, theoretical, conceptual and case studies) are welcomed; likewise any perspective, either consumer-based or organizational, is relevant.

 

Objectives of the 2023 conference

1. Building a progressive and futuristic global community
2. Advancing global knowledge on online reputation management strategies in tourism
3. Expanding Careers and Increasing Opportunities
4. A hub with the highest professional networking opportunities

Università degli Studi di Firenze is an Italian public research university, and the university is subdivided into 10 schools, Schools of economics and management is one among them. Since its establishment in 1321, Università degli Studi di Firenze has grown to one of Europe’s largest universities with around 51.000 students, 5.000 employees and 9.000 degrees awarded yearly. It is one of Italy's largest and most productive public research systems. This result is accomplished thanks to the number of permanent and temporary researchers working in various disciplinary and scientific fields and the numerous junior scientists in training. 

Università degli Studi di Firenze is a modern research university and accounts for its excellent position in national and world rankings. Researchers at the University of Florence operate within 21 different departments. They have approximately 40 research structures, including inter-departmental and inter-university centres and specialized research, knowledge transfer and advanced training centres. The Università degli Studi di Firenze is looking forward to welcoming researchers in tourism management from all over the world and providing a platform for academic debate, discussion and feedback.